Return & Refund Policy

At Ravele, we want every customer to shop with confidence. If you are not fully satisfied with your purchase, you may request a return within 30 days of delivery.

Return Window

We accept returns within 30 days from the date your order is delivered. Return requests made after 30 days may not be accepted.

Return Shipping Cost

Return shipping is free. Ravele provides free return shipping for eligible returns.

Restocking Fee

We do not charge any restocking fees.

Final Sale Items

Ravele does not offer final sale exclusions. All items may be returned as long as they meet the return conditions listed in this policy.

Return Conditions

To be eligible for a return, the item must be:

• Returned within 30 days of delivery
• Unused, unworn, and in its original condition
• Returned with all original packaging, tags, accessories, and any included materials
• Accompanied by proof of purchase, such as an order number or confirmation email

Items that are damaged due to misuse, improper care, or normal wear and tear may not be eligible for a refund.

How to Start a Return

To start a return, please contact us at:

Email: Contact@Ravele.shop
Phone: +1 (202)-502-3302

Please include your order number, the item you would like to return, and the reason for your return request. Once your request is reviewed, we will provide return instructions and a prepaid return shipping label.

Please do not send items back without contacting us first.

Return Address

Ravele
2336 Loussac Dr
Anchorage, Alaska 99517
United States

Refunds

Once we receive and inspect your returned item, we will notify you about the approval status of your refund.

If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear on your account, depending on your bank or payment provider.

Original shipping charges, if any were paid at checkout, may not be refundable unless the return is due to an error on our part or a defective item.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, contact us as soon as possible at Contact@Ravele.shop with your order number and photos of the issue.

If the issue is confirmed, we will offer a replacement, exchange, or refund at no additional cost.

Exchanges

If you would like to exchange an item, please contact us at Contact@Ravele.shop. Exchanges are subject to product availability. If the requested item is unavailable, we will issue a refund once the original item is returned and inspected.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible. Orders can only be canceled before they have been processed or shipped.

Contact Information

Ravele
Website: ravele-2.myshopify.com
Email: Contact@Ravele.shop
Phone: +1 (202)-502-3302
Address: 2336 Loussac Dr, Anchorage, Alaska 99517, United States