Privacy policy

This Privacy Policy describes how Ravele collects, uses, and protects your personal information when you visit our website, place an order, contact us, or interact with our online store.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Store Information

Ravele
Website: ravele-2.myshopify.com
Email: Contact@Ravele.shop
Phone: +1 (202)-502-3302
Address: 2336 Loussac Dr, Anchorage, Alaska 99517, United States

Information We Collect

We may collect the following types of information when you use our website:

Personal Information You Provide

When you place an order, create an account, contact us, or subscribe to marketing communications, we may collect:

Full name
Email address
Phone number
Billing address
Shipping address
Order details
Payment-related information
Any information you provide when contacting customer support

We do not store full credit card numbers on our website. Payment information is processed securely by trusted payment providers.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Pages visited
Time spent on the website
Referring website or search engine
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill orders
Confirm payments
Ship products to customers
Provide order updates and tracking information
Respond to customer inquiries
Improve our website and customer experience
Prevent fraud and protect our store
Send marketing emails, only when permitted
Comply with legal and tax obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support advertising or marketing features.

Cookies help us understand how customers use our website and allow certain store features to work properly, such as cart and checkout functions.

You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

Sharing Your Information

We may share your information with trusted third parties only when necessary to operate our business and provide our services. These may include:

Payment processors
Shipping carriers
Website hosting providers
Email and marketing service providers
Analytics providers
Fraud prevention services
Legal or regulatory authorities when required by law

We do not sell customer personal information for money.

Payment Security

All payment transactions are processed through secure payment providers. We take reasonable steps to protect personal information and use security measures designed to help protect customer data during checkout and order processing.

Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, legal compliance, accounting, fraud prevention, and business recordkeeping.

Marketing Communications

If you subscribe to our marketing emails or promotional messages, we may use your email address to send updates, offers, and store news.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at Contact@Ravele.shop.

Your Privacy Rights

Depending on your location, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information
Opt out of certain marketing communications
Request information about how your data is used or shared

To make a privacy request, please contact us at Contact@Ravele.shop.

Do Not Sell or Share My Personal Information

Ravele does not sell personal information for money. However, some privacy laws may define certain advertising or analytics activities as “sharing” or “selling” personal information.

If you would like to opt out of certain data sharing or targeted advertising activities, please contact us at Contact@Ravele.shop with the subject line “Privacy Request.”

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

International Customers

If you access our website from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate.

By using our website, you understand that your information may be transferred to countries that may have different privacy laws than your country of residence.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing any personal information.