Contact information

Contact Information

Thank you for visiting Ravele. If you have any questions about your order, shipping, returns, refunds, products, or general customer support, please contact us using the information below.

Store Information

Ravele
Website: ravele-2.myshopify.com
Email: Contact@Ravele.shop
Phone: +1 (202)-502-3302
Address: 2336 Loussac Dr, Anchorage, Alaska 99517, United States

Customer Support

For all customer service inquiries, please email us at:

Contact@Ravele.shop

When contacting us about an order, please include your order number, full name, and the email address used at checkout so we can assist you faster.

Phone Support

You may also contact us by phone:

+1 (202)-502-3302

If we are unable to answer immediately, please leave a message with your name, order number, and contact information.

Business Address

Ravele
2336 Loussac Dr
Anchorage, Alaska 99517
United States

Support Hours

Monday to Friday: 9:00 AM – 5:00 PM
Saturday and Sunday: Closed

Response Time

We aim to respond to customer inquiries within 1–2 business days.

Response times may be slightly longer during weekends, holidays, or high-volume periods.

Order Support

For questions about an existing order, please contact us at Contact@Ravele.shop and include:

  • Your order number
  • Your full name
  • The email address used at checkout
  • A short description of your request

Returns and Refunds

For return or refund requests, please contact us at Contact@Ravele.shop within 30 days of delivery.

Ravele accepts returns for 30 days, offers free return shipping, charges no restocking fee, and does not exclude final sale items.

Contact Form

You may also contact us through the contact form on our website. Please provide accurate information so our support team can reply to your request.