Billing Terms and Conditions

Last updated: June 14, 2026

These Billing Terms and Conditions explain how payments, billing information, pricing, order charges, and payment-related issues are handled when you place an order with Ravele.

By placing an order on our website, you agree to these Billing Terms and Conditions.

Store Information

Ravele
Website: ravele-2.myshopify.com
Email: Contact@Ravele.shop
Phone: +1 (202)-502-3302
Address: 2336 Loussac Dr, Anchorage, Alaska 99517, United States

Accepted Payment Methods

Available payment methods are displayed at checkout.

Customers must use one of the payment methods shown on our website to complete an order. Payment options may vary depending on location, device, payment provider availability, and checkout settings.

Payment Authorization

By submitting payment information at checkout, you confirm that:

You are authorized to use the selected payment method
The billing information provided is accurate and complete
You authorize Ravele and our payment providers to charge the total order amount
You understand that your order may not be processed until payment is successfully approved

If your payment is declined or cannot be verified, your order may be delayed or canceled.

Pricing

All product prices are displayed on our website and may be shown in the available checkout currency.

Prices may change without notice. Ravele reserves the right to update product prices, promotions, discounts, and shipping fees at any time.

If a pricing error occurs, we reserve the right to correct the error and cancel or adjust the affected order. If payment has already been processed and the order is canceled, a refund will be issued to the original payment method.

Taxes and Fees

Applicable taxes, shipping fees, and any other charges will be calculated and displayed at checkout before payment is completed.

Customers are responsible for reviewing the full order total before confirming payment.

Order Confirmation

After placing an order, you should receive an order confirmation email at the email address provided during checkout.

The order confirmation email includes important order details such as purchased items, billing details, shipping information, and order total.

If you do not receive an order confirmation email, please check your spam, junk, or promotions folder. You may also contact us at Contact@Ravele.shop for assistance.

Billing Information

Customers are responsible for providing accurate billing information, including:

Full name
Billing address
Email address
Phone number
Payment details
Any required verification information

Incorrect or incomplete billing information may cause payment delays, failed transactions, or order cancellation.

Secure Payments

Payment information is processed securely through trusted payment providers.

Ravele does not store full credit card numbers or complete payment details on our website. Payment processing is handled through secure checkout systems designed to protect customer information.

Failed or Declined Payments

If your payment is declined, please check that your payment details are correct and that your bank or payment provider has authorized the transaction.

Ravele is not responsible for fees, holds, or declined payment issues caused by a customer’s bank, card issuer, or payment provider.

Payment Holds and Pending Charges

In some cases, a bank or payment provider may place a temporary hold or pending authorization on your account.

If an order is not completed or is canceled, the pending authorization is usually released by your bank or payment provider. The release time may vary depending on their policies.

Discounts and Promotions

Discount codes, promotional offers, and special pricing may be subject to specific conditions, including expiration dates, minimum order values, product restrictions, or one-time use limits.

Discounts must be applied before checkout is completed. Ravele is not required to apply discounts retroactively after an order has been placed.

We reserve the right to modify, suspend, or cancel promotions at any time.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible at Contact@Ravele.shop.

Orders can only be canceled before they have been processed or shipped. If the order has already been shipped, it must be handled according to our Return & Refund Policy.

If an eligible order cancellation is approved after payment has been processed, a refund will be issued to the original payment method.

Refunds

Approved refunds are issued to the original payment method used at checkout.

Once a refund is processed, please allow 5–10 business days for the amount to appear on your account, depending on your bank or payment provider.

Ravele accepts returns within 30 days of delivery. Return shipping is free, we do not charge restocking fees, and we do not exclude final sale items.

For full details, please review our Return & Refund Policy.

Chargebacks and Payment Disputes

If you have a billing issue, duplicate charge concern, refund question, or order problem, please contact us first at Contact@Ravele.shop so we can help resolve the issue.

Opening a payment dispute or chargeback without contacting us may delay the resolution process.

Fraud Prevention

For customer protection and fraud prevention, we may review orders before processing. We reserve the right to request additional information, cancel suspicious orders, or refuse transactions that cannot be verified.

If an order is canceled for security reasons after payment has been processed, a refund will be issued to the original payment method.